There is no question that employee engagement is a large issue. Over half of the nation’s employees are looking for the next opportunity somewhere else. Breaks are becoming more frequent, time is skimmed off both ends of the work day, and turnover feels like the new normal. It doesn’t have to be this way. If we as leaders focus on removing barriers to engagement, our employees are then free to focus on relationships with customers, innovations, and continuous improvements to our organization.
Effective communication in the workplace can make the difference between smooth sailing on the high seas and jumping ship when you hit an iceberg. In every workplace, clear expectations come from open, clear, and concise communication. Oftentimes there are five major boundaries to communication between leaders and employees. Once leaders recognize the pitfalls that can interfere with effective communication, simple changes can be made to ensure everyone is on the same page and the office atmosph...
, Activate Human Capital Group
, Employee Engagement
, Performance Management
, Meaningful Connections
, Customer Engagement
, Engagement Consulting
, Engagement Survey
, Satisfaction Survey
, Custom Solutions |
, Employee Effectiveness |
For many years, employers have been providing employees with yearly surveys to gauge their satisfaction. While satisfaction surveys can be a good tool for an organization, understanding the difference between a satisfaction survey and an employee engagement survey can really help to set your organization apart and ensure your employees are not only happy with their work environment, but are engaged in it.
From the first prehistoric hunter to employ someone as saber-toothed tiger bait to today's modern leadership issues, we have learned two big lessons. Employee safety has clearly (and mercifully) become more important. People who don't like their job probably don't do a very good job.
Most will calculate about 60% of the person's salary and some training to determine their cost of turnover. When was the last time you calculated the other costs such as lower Productivity & Product Quality + lower Employee Morale + lower Customer Service and Profit Margin + lower Return on Investment for Marketing?
Today’s organizations are looking for ways to get a leg up on the competition. The lean movement refined processes but process improvement can only move an organization so far. After all of the functional pieces have been addressed, the last lever that an organization can pull for increased performance is the people lever.