Supporting New Leaders
Community Medical Centers supports 900 employees and 112,000 patients each year. Their mission is powerful: working to provide healthcare for marginalized, unserved populations. CMC began as an outreach effort in the 1960’s by a group of volunteers to provide healthcare for farm workers and has since evolved to focus on homeless populations. With such a powerful purpose, the morale among team members in the Finance Department is critically important. The folks who maintain CMC’s financial backbone and grant processing efforts are essential to the overall health of the organization. Hear from CFO Jaime Allen as she describes the importance of Morale, Teamwork, and internal customer service, and how those elements have evolved with the exceptional support provided by Melissa Ortiz:
ACTIVATE POV - Breaking Down Barriers - Integrating A New Leader Into A Well-Established Team
In our experience, nearly every BUSINESS PROBLEM is a PEOPLE PROBLEM. Well-established teams can be difficult to connect with for new leaders. Avoiding the natural skepticism of a new leader and the us vs. them environment is a critical – especially at the outset of a global pandemic. For the Finance team at CMC, we dove right in by developing two behavioral profiles that helped the leader understand and support each individual team member, then worked through a baseline Employee Engagement survey to gauge the team-level needs that weren’t being met. This information helped us partner to co-develop a data-driven roadmap for team success.
Take the guesswork out of why teams are underperforming. When teams don’t execute, everyone loses. If you’ve got a team that needs some support, let us know! Our approach balances the critical needs of the organization, team, and leader with a combination of world-class tools, support, and insights.
Discover how Activate Human Capital Group can transform your workplace with our unique employee engagement strategies and strengths-based approach. Don't miss the chance to enhance your team's performance and satisfaction. Contact us today to start the conversation about your organization's future!