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Employee Effectiveness Melissa Ortiz Employee Effectiveness Melissa Ortiz

The Cost of Getting It Wrong: When the Right Person Is in the Wrong Seat

In many organizations, performance challenges are quickly attributed to the individual. Leaders assume someone is not capable, not motivated, or not the right fit. But often, the issue is not the person. It is the seat they are in. A capable, committed employee, especially one who is an excellent culture fit, WILL still struggle when the role does not align with how they are naturally wired to work.

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Employee Effectiveness Melissa Ortiz Employee Effectiveness Melissa Ortiz

Why Role Clarity Is the Foundation of Right People Right Seats

When performance begins to slip, leaders often ask a familiar question: Do we have the right person in this role? Sometimes the answer is yes.  But in many organizations, the deeper issue is not the person. It is the seat itself. Roles evolve as companies grow. Responsibilities expand. Priorities shift. When expectations are not clearly defined, even strong performers can struggle. 

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Employee Effectiveness Melissa Ortiz Employee Effectiveness Melissa Ortiz

Why Aren’t They Hearing Me?

Most leaders believe they communicate clearly. Priorities are explained. Expectations are outlined. Direction is given.  And yet, weeks later, the results do not match the intent. Teams move in slightly different directions. Managers find themselves repeating instructions. Leaders begin wondering why alignment feels harder than it should. 

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Employee Effectiveness Melissa Ortiz Employee Effectiveness Melissa Ortiz

How to Reset Expectations After Performance Issues and Restore Forward Motion

Most leaders believe in second chances. They want to be fair. They want to support growth. They want to give someone the opportunity to correct course. That instinct is healthy. Where organizations lose momentum is not in offering second chances. It is in failing to reset expectations clearly after performance has drifted. 

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